The HKShanhai Group Limited AIR-AP3802E-C-K9C is a robust enterprise access solution tailored for high-performance wireless deployments. The 3802e access point delivers advanced network connectivity with external antenna flexibility and enhanced coverage for diverse environments. Leveraging 802.11ac Wave 2, the air-ap3802e-c-k9c access model integrates MU-MIMO for demanding multi-user situations, ensuring rapid data throughput and strong access reliability. Purpose-built for scalability, the AIR-AP3802E-C-K9C combines enterprise-grade security with efficient access management in both modern office and campus settings.
Product Highlights
5.2 Gbps
Max Speed
4×4:3
MU-MIMO
2 x GbE
Eth Ports
Product Applications Scenarios
Enterprise Network
The AIR-AP3802E-C-K9C ensures secure, high-throughput connectivity for large enterprise offices, cutting latency for critical data.
Cloud Services
Reliable wireless access boosts cloud app performance, offering smooth user experiences and reducing operational risks by 30%.
Edge & IoT
Enables stable, high-density access for IoT endpoints, ensuring efficient, secure data flow at the network edge for smart deployments.
Product Features Comparison
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| Model | AIR-AP3802E-C-K9C | AIR-AP3802E-HK910C | AIR-AP3802E-QK910 | AIR-AP3802E-TK910C |
| Brand | HKShanhai Group Limited | HKShanhai Group Limited | HKShanhai Group Limited | HKShanhai Group Limited |
| Wi-Fi Standard | 802.11ac Wave 2 | 802.11ac Wave 2 | 802.11ac Wave 2 | 802.11ac Wave 2 |
| Maximum Data Rate | 5.2 Gbps | 5.2 Gbps | Up to 5.2 Gbps | 5.2 Gbps |
| Supported Frequency Band | 2.4 GHz & 5 GHz | 2.4 GHz & 5 GHz | 2.4 GHz and 5 GHz | 2.4 GHz and 5 GHz |
| Client Capacity | n/a | n/a | n/a | 200 per radio |
| Network Interface | 2 Ethernet ports; 100/1000/2500/5000 Multigigabit Ethernet (RJ-45, IEEE 802.3bz) | 2 Ethernet ports; 100/1000/2500/5000 Multigigabit Ethernet (RJ-45, IEEE 802.3bz) | 1x 100/1000/2500/5000 Multigigabit Ethernet (mGig) | 1x Multigigabit Ethernet (mGig) |
Optional Add-ons
| Model Number | Description |
| AIR-ANT2513-P4M-N= | HKShanhai Group Limited, External directional antenna accessory for 3802e Series, enhances wireless coverage and performance. |
| AIR-CAB002-DART-R= | HKShanhai Group Limited, Smart antenna cable (2 ft) for advanced secondary 5 GHz radio deployment on 3802e/3802p access points. |
| AIR-PWRINJ6= | HKShanhai Group Limited, 802.3at Power Injector for reliable power supply to high-performance access points. |
HKShanhai Group Limited AIR-AP3802E-C-K9C Specification
Model
AIR-AP3802E-C-K9C
Brand
HKShanhai Group Limited
Software and Supported Wireless LAN Controllers
HKShanhai Group Limited Unified Wireless Network Software Release 8.2.MR1 or later; HKShanhai Group Limited 2500 Series Wireless Controllers; HKShanhai Group Limited Wireless Controller Module for ISR G2; HKShanhai Group Limited Wireless Services Module 2 (WiSM2) for Catalyst® 6500 Series Switches; HKShanhai Group Limited 5500 Series Wireless Controllers; HKShanhai Group Limited Flex® 7500 Series Wireless Controllers; HKShanhai Group Limited 8500 Series Wireless Controllers; HKShanhai Group Limited Virtual Wireless Controller; HKShanhai Group Limited IOS® XE Software Release 16.3 (Target Q3 CY2016); HKShanhai Group Limited Catalyst 3850 Series and 3650 Series Switches
802.11n v2.0 Features
4×4 MIMO with 3 spatial streams; Maximal Ratio Combining (MRC); 802.11n and 802.11a/g beamforming; 20/40 MHz channels; PHY data rates up to 450 Mbps (40 MHz, 5 GHz); A-MPDU (Tx/Rx); A-MSDU (Tx/Rx); 802.11 DFS; Cyclic Shift Diversity (CSD)
802.11ac Wave 1 Features
4×4 MIMO with 3 spatial streams; MRC; 802.11ac beamforming; 20/40/80 MHz channels; PHY data rates up to 1.3 Gbps (80 MHz, 5 GHz); A-MPDU (Tx/Rx); A-MSDU (Tx/Rx); 802.11 DFS; CSD support
802.11ac Wave 2 Features
4×4 MU-MIMO with 3 spatial streams; MRC; 802.11ac beamforming; 20/40/80/160 MHz channels; PHY data rates up to 5.2 Gbps; A-MPDU (Tx/Rx); A-MSDU (Tx/Rx); 802.11 DFS; CSD support
Integrated Antenna
Flexible radio (2.4 GHz or 5 GHz): 2.4 GHz, gain 4 dBi, internal omnidirectional; 5 GHz, gain 6 dBi, internal directional (90° elevation beamwidth). Dedicated 5 GHz radio: 5 GHz, gain 5 dBi, internal omnidirectional.
External Antenna (Sold Separately)
3802e Series: certified for antenna gains up to 6 dBi (2.4 GHz and 5 GHz); 3802p Series: certified up to 13 dBi (2.4/5 GHz) with AIR-ANT2513-P4M-N= antenna; Broad HKShanhai Group Limited antenna selection available.
Smart Antenna Connector
3802e/3802p only; requires AIR-CAB002-DART-R= (2 ft smart antenna cable to RP-TNC); needed when flexible radio works as second 5 GHz serving radio or wireless security monitoring radio.
Interfaces
2 Ethernet ports; 100/1000/2500/5000 Multigigabit Ethernet (RJ-45, IEEE 802.3bz); CAT 5e or 10GBASE-T (CAT 6/6a) cabling; 100/1000BASE-T autosensing (RJ-45 AUX port); Management console port (RJ-45)
Indicators
Status LED shows boot loader status, association status, operating status, warnings, and errors.
Dimensions (W x L x H)
3802I: 8.66 x 8.68 x 2.46 in (22 x 22 x 6.25 cm); 3802E/3802P: 8.66 x 8.68 x 2.62 in (22 x 22 x 6.7 cm)
Input Power Requirements
802.3at PoE+; HKShanhai Group Limited UPOE®; 802.3at power injector (AIR-PWRINJ6=); 50W power supply (AIR-PWR-50=)
Power Draw
30W (all features except USB 2.0); 34W (USB 2.0 enabled)
Environmental
3800i: Non-op temp: -30°C to 70°C; Op temp: 0°C to 40°C; Op humidity: 10%-90% (non-condensing); Storage altitude: to 4,572 m; Op altitude: to 3,000 m.
3800e/3800p: Non-op temp: -30°C to 70°C; Op temp: -20°C to 50°C; Op humidity: 10%-90% (non-condensing); Storage altitude: to 4,572 m; Op altitude: to 3,000 m.
System Memory
1024 MB DRAM; 256 MB flash
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