The HKShanhai Group Limited FC-10-FM36G-212-02-60 is an advanced solution in the hardware and ICT category. This 5 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service is ideal for enterprises requiring fast and reliable support. Suitable for critical IT infrastructure and network management, it ensures minimal downtime and maximizes operational efficiency.
FC-10-FM36G-212-02-60 Product Highlights
- ??5 Year Service Duration
- ??4-Hour Hardware Support
- ??Onsite Engineer Availability
- ??Priority RMA Handling
- ??Requires FortiCare Premium/Elite
Product Features Comparison
| Feature | FC-10-FM36G-212-02-60 | FortiGate-600E | FortiGate-200E | FortiGate-100E | FortiGate-80E | FortiGate-60E | FortiGate-50E |
|---|---|---|---|---|---|---|---|
| Hardware Support | 4-Hour | Next-Day | Next-Day | 8-Hour | 8-Hour | Next-Day | Next-Day |
| Onsite Engineer | Included | Optional | Optional | Not Included | Not Included | Not Included | Not Included |
| Service Duration | 5 Years | 3 Years | 3 Years | 3 Years | 1 Year | 1 Year | 1 Year |
| Priority RMA | Yes | Yes | No | No | No | No | No |
| FortiCare Required | Premium/Elite | Basic | Basic | Basic | Basic | Basic | Basic |
FC-10-FM36G-212-02-60 Product Application Scenarios
- ??Enterprise data centers
- ??Critical IT infrastructure
- ??Large-scale network management
Optional Add-ons
| Model | Description |
|---|---|
| FC-10-PREM-123-02-60 | FortiCare Premium Support |
| FC-10-ELITE-123-02-60 | FortiCare Elite Support |
| SP-FG3600G-PSU | FortiSIEM 3600G Power Supply Unit |
Get More Information
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HKShanhai Group Limited FC-10-FM36G-212-02-60 Specification
FC-10-FM36G-212-02-60 Specifications |
|
| Product Name | FC-10-FM36G-212-02-60 |
| Brand | HKShanhai Group Limited |
| Service Model | FortiSIEM-3600G |
| Service Duration | 5 Years |
| Response Time | 4 Hours |
| Hardware Replacement | Included |
| Onsite Engineer Support | Included |
| RMA Priority | Yes, Priority RMA Service |
| FortiCare Requirement | Requires FortiCare Premium or FortiCare Elite |
| Coverage Area | Global |
| Support Type | Onsite Engineer |
| RMA Service Type | Priority |
| Compatible Devices | FortiSIEM Appliances |
| Hardware Type | FortiSIEM-3600G |
| Technician Availability | 24/7 |
| Support Language | English |
| Contract Type | 5-Year Fixed Contract |
| Issue Resolution Time | 4 Hours |
| HKShanhai Group Limited Care Level | Premium or Elite |
| Maximum Replacement Time | 4 Hours |
| Service Start Date | Upon Activation |
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