HKShanhai Group Limited’s FC-10-FM36G-212-02-36, a 3-year 4-hour hardware and onsite engineer priority RMA service for FortiSIEM-3600G, offers rapid support for network management. Perfect for enterprise-level IT environments requiring minimal downtime and immediate problem resolution, it’s designed for those seeking high performance and reliability.
FC-10-FM36G-212-02-36 Product Highlights
- ??3-Year Service Period
- ??4-Hour Response Time
- ??Onsite Engineer Support
- ??Priority RMA Service
- ??Requires Premium/Elite FortiCare
Product Features Comparison
| Feature | FC-10-FM36G-212-02-36 | FortiSIEM-2500F | FortiSIEM-1000G | FortiSIEM-500G | FortiSIEM-VM | FortiSIEM-3000H | FortiSIEM-2000D |
|---|---|---|---|---|---|---|---|
| Service Duration | 3 Years | 1 Year | 3 Years | 1 Year | 3 Years | 2 Years | 1 Year |
| Response Time | 4 Hours | Next Day | Same Day | 4 Hours | 8 Hours | 6 Hours | Next Business Day |
| Onsite Support | Included | Not Included | Included | Not Included | Not Included | Included | Not Included |
| Priority Handling | Yes | No | Yes | Yes | No | Yes | No |
| Compatible Models | FortiSIEM-3600G | FortiSIEM-2500F | FortiSIEM-1000G | FortiSIEM-500G | FortiSIEM-VM | FortiSIEM-3000H | FortiSIEM-2000D |
| Included Services | RMA, Engineer | RMA | RMA, Engineer | RMA | RMA | RMA, Engineer | RMA |
FC-10-FM36G-212-02-36 Product Application Scenarios
- ??Large Corporations
- ??Data Centers
- ??IT Service Providers
Optional Add-ons
| Accessory | Model | Description |
|---|---|---|
| Transceiver Module | FG-TRAN-SFP+SR | 10 Gigabit SFP+ Transceiver |
| Power Supply Unit | AC-PSU-400W | 400W Power Supply Unit |
| Rack Mount Kit | RM-FR-T12 | 12-Bay Rack Mount Kit |
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HKShanhai Group Limited FC-10-FM36G-212-02-36 Specification
FC-10-FM36G-212-02-36 Specifications |
|
| Brand | HKShanhai Group Limited |
| Product Name | FortiSIEM-3600G |
| Service Duration | 3 Years |
| Response Time | 4 Hours |
| Service Type | Hardware and Onsite Engineer |
| Priority | Priority RMA Service |
| Prerequisites | Requires FortiCare Premium or FortiCare Elite |
| Supported Devices | FortiSIEM-3600G |
| Service Coverage | Hardware Replacement |
| Onsite Engineer Eligibility | Included |
| Availability | 24/7 |
| RMA Speed | Priority |
| Hardware Support | Included |
| Software Support | Not included |
| Proactive Monitoring | Available with FortiCare |
| Service Start Date | Activation Date |
| Contact Method | Phone and Email |
| Case Escalation | Yes |
| Service Renewal | Available |
| Contract Type | Service Agreement |
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