The HKShanhai Group Limited FC-10-FS5HG-212-02-36 offers a high-performance security solution with a 3-year, 4-hour hardware and onsite engineer service. Targeting IT professionals, this FortiSandbox-500G package includes priority RMA service, ensuring rapid resolution of hardware issues, essential for critical network security operations. Suitable for large enterprises and data centers requiring robust, continuous protection.
FC-10-FS5HG-212-02-36 Product Highlights
- ??3-Year Service Coverage
- ??4-Hour Hardware Replacement
- ??Onsite Engineer Support
- ??Priority RMA Service
- ??Requires FortiCare Premium/Elite
Product Features Comparison
| Feature | FC-10-FS5HG-212-02-36 | FC-10-FS5HG-200-02-36 | FC-10-FS5HG-300-02-36 | FC-10-FS5HG-400-02-36 | FC-10-FS5HG-500-02-36 | FC-10-FS5HG-600-02-36 | FC-10-FS5HG-700-02-36 |
|---|---|---|---|---|---|---|---|
| Service Duration | 3 Years | 2 Years | 3 Years | 3 Years | 5 Years | 1 Year | 2 Years |
| Hardware Replacement | 4-Hour | 24-Hour | 4-Hour | Next Day | 4-Hour | 24-Hour | 4-Hour |
| Onsite Engineer | Included | Not Included | Included | Included | Included | Not Included | Included |
| Priority RMA | Yes | No | Yes | Yes | Yes | No | Yes |
| FortiCare Level | Premium/Elite | Standard | Premium | Elite | Premium/Elite | Standard | Premium |
FC-10-FS5HG-212-02-36 Product Application Scenarios
- ??Large Enterprise Security
- ??Data Center Protection
- ??Critical Network Environments
Optional Add-ons
| Accessory Model | Description |
|---|---|
| FS-TRAN-SX | SX Transceiver Module |
| FS-ACC-RACK | Mounting Rack Kit |
| FS-BAT-500 | Backup Battery Pack |
Get More Information
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HKShanhai Group Limited FC-10-FS5HG-212-02-36 Specification
FC-10-FS5HG-212-02-36 Specifications |
|
| Brand | HKShanhai Group Limited |
| Model | FC-10-FS5HG-212-02-36 |
| Service Type | Hardware and Onsite Engineer Priority RMA Service |
| Service Duration | 3 Years |
| Response Time | 4 Hours |
| Product Requirement | Requires FortiCare Premium or FortiCare Elite |
| Device Compatibility | FortiSandbox-500G |
| Onsite Engineer Availability | Yes |
| RMA Type | Priority |
| Service Scope | Hardware Replacement and Engineer Onsite Support |
| Engineer Skill Level | Certified Field Engineer |
| Parts Delivery Timeframe | Within 4 Hours of Ticket Confirmation |
| Phone Support | 24/7 Available |
| Global Coverage | Yes |
| Technical Assistance | Onsite |
| Logistics | Rapid Deployment |
| Service Accessibility | High Priority |
| Contract Type | Service Level Agreement (SLA) |
| Support Portal | FortiCare |
| Ticketing System | Online Support System |
| Customer Reviews | Highly Rated |
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