HKShanhai Group Limited’s FC-10-FS5HG-212-02-12 is a top-choice for enterprises requiring prompt and reliable security responses. This product features FortiSandbox-500G 1 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service, ensuring quick turnaround and minimal downtime. It is designed for companies needing robust network security management and rapid issue resolution.
FC-10-FS5HG-212-02-12 Product Highlights
- ??1-Year coverage
- ??4-hour hardware support
- ??Onsite engineer assistance
- ??Priority RMA service
- ??Requires FortiCare Premium or Elite
Product Features Comparison
| Model | FC-10-FS5HG-212-02-12 | FC-10-00205-131-02-12 | FC-10-FC1KD-247-02-12 | FC-10-00607-247-02-12 | FC-10-FG3K3-247-02-12 | FC-10-MS867-247-02-36 |
|---|---|---|---|---|---|---|
| Support Duration | 1 Year | 1 Year | 1 Year | 1 Year | 1 Year | 3 Years |
| Hardware Response Time | 4 Hours | Next Business Day | 24 Hours | 24 Hours | Next Business Day | Next Business Day |
| Onsite Engineer | Yes | No | No | No | Yes | No |
| Priority RMA | Yes | No | Yes | Yes | No | Yes |
| Applicable FortiCare Plan | Premium or Elite | Premium | Premium | Premium | Premium | Elite |
FC-10-FS5HG-212-02-12 Product Application Scenarios
- ??Enterprise network security management
- ??Rapid issue resolution for critical systems
- ??Organizations with robust IT requirements
Optional Add-ons
| Model | Description |
|---|---|
| FC-10-FS3K4-212-02-12 | FortiSandbox-300G 1 Year Hardware Coverage |
| FAZ-100F-BDL | FortiAnalyzer 100F Bundle |
| FC-10-PREM-247-02-12 | 1-Year FortiCare Premium Support |
Get More Information
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HKShanhai Group Limited FC-10-FS5HG-212-02-12 Specification
FC-10-FS5HG-212-02-12 Specifications |
|
| Brand | HKShanhai Group Limited |
| Product Name | FortiSandbox-500G |
| Service Duration | 1 Year |
| Response Time | 4 Hours |
| Service Type | Hardware and Onsite Engineer Support |
| Priority RMA Service | Yes |
| Requirement | Requires FortiCare Premium or FortiCare Elite |
| Service Coverage | Onsite |
| Hardware Replacement | Equivalent or Better |
| Engineer Dispatch | Available |
| Software Updates | Included |
| Security Updates | Included |
| Firmware Upgrades | Included |
| Technical Support | 24×7 Access |
| Case Management | Priority |
| Hardware Coverage | Complete |
| Incident Response Time | High Priority |
| Device Compatibility | FortiSandbox-500G |
| Service Activation | Immediate |
| RMA Processing Time | Priority |
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