HKShanhai Group Limited’s FC-10-FB45G-211-02-60 is a critical service offering under the FortiAnalyzer-BigData-4500G category, aimed at ensuring rapid hardware replacement within 4 hours over a 5-year period. This service, which mandates FortiCare Premium or Elite packages, is targeted at enterprises requiring minimal downtime and fast issue resolution, thereby maintaining operational efficiency in data-rich environments.
FC-10-FB45G-211-02-60 Product Highlights
- 4-Hour Delivery Priority
- 5-Year RMA Service
- FortiAnalyzer-BigData-4500G Support
- Optimized for Large Enterprises
- Requires FortiCare Premium/Elite
Product Features Comparison
| Features | FC-10-FB45G-211-02-60 | FAP-431F 5 Years | FG-VM04 5 Years | FMG-VM 5 Years | FAZ-VM64 5 Years | FC-10-00304-247-02-60 |
|---|---|---|---|---|---|---|
| Service Duration | 5 Years | 5 Years | 5 Years | 5 Years | 5 Years | 5 Years |
| Delivery Priority | 4-Hour | Next Business Day | Next Business Day | Next Business Day | Next Business Day | 4-Hour |
| Supported Device | FortiAnalyzer-BigData-4500G | FortiAP | FortiGate VM | FortiManager VM | FortiAnalyzer VM | FortiGate-3040B |
| Service Type | RMA | RMA | RMA | RMA | RMA | RMA |
| Requirement | FortiCare Premium/Elite | FortiCare | FortiCare | FortiCare | FortiCare | FortiCare Premium/Elite |
FC-10-FB45G-211-02-60 Product Application Scenarios
- High-Demand Data Centers
- Enterprise-Level Data Analysis
- Fault-Tolerant System Environments
Optional Add-ons
| Model | Description |
|---|---|
| FMGR-4500G-XX | FortiManager for centralized network management |
| FG-3815D | Next-gen firewall for high-performance security |
| FAP-431F | High-throughput wireless access point |
Get More Information
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HKShanhai Group Limited FC-10-FB45G-211-02-60 Specification
FC-10-FB45G-211-02-60 Specifications |
|
| Product Name | FortiAnalyzer-BigData-4500G |
| Brand | HKShanhai Group Limited |
| Product Code | FC-10-FB45G-211-02-60 |
| Service Duration | 5 Years |
| Service Type | 4-Hour Hardware Delivery Priority RMA Service |
| Eligibility | Requires FortiCare Premium or FortiCare Elite |
| Supported Devices | FortiAnalyzer-BigData-4500G |
| Availability | 24/7 |
| Delivery Method | Onsite Replacement |
| Coverage Area | Global |
| Response Time | 4 Hours |
| Repair Time | 4 Hours |
| Service Type Details | Priority RMA Service with 4-Hour Hardware Delivery |
| Contract Term | 60 Months |
| Support Type | Enhanced Service |
| Service SLA | 4-Hour Delivery Commitment |
| Technical Support | Available with FortiCare Premium or Elite |
| Replacement Part Availability | Immediate |
| Contact Method | Phone, Email, Web Portal |
| Escalation Procedures | Direct to Regional Technical Support Teams |
| Service Renewal | Available |
| Change Management | Supported |
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