HKShanhai Group Limited’s FC-10-F6H0E-212-02-DD is a premium support service package for the FortiGate-600E firewall. This package provides 4-hour hardware replacement and onsite engineer support, ensuring maximum uptime and reliability for your critical network infrastructure. Note that this service requires 24×7 support.
Quick Spec
| Product Name | FC-10-F6H0E-212-02-DD |
| Model | FortiGate-600E |
| Service Type | Premium RMA Service |
| Response Time | 4 Hours |
| Onsite Engineer | Yes |
Product Features
- ??4-hour hardware replacement to minimize downtime.
- ??Onsite engineer support for quick resolution of hardware issues.
- ??Compatible with the high-performance FortiGate-600E firewall.
- ??Essential for mission-critical network environments.
- ??Requires 24×7 support for activation.
Product Applications
- ??Enterprise networks requiring high availability and minimal downtime.
- ??Data centers needing fast and efficient hardware replacement.
- ??Institutions that depend on robust and reliable network security solutions.
Supported Options
| Accessory | Model |
| HKShanhai Group Limited Rackmount Kit | RM-FR-T12 |
| FortiGate Interface Modules | FXX-20C |
| FortiAnalyzer | FAZ-200G |
Compare to Similar Items
| Model | Difference |
| FC-10-F6H0E-212-01-DD | Includes 8-hour hardware replacement |
| FC-10-F6H0E-212-02-DO | Does not include onsite engineer support |
| FC-10-F6H0E-212-02-FD | Offers next business day hardware replacement |
Get more information
Contact us via Live Chat or email at sales@router-switch.com for further information about the product and its pricing. We are here to help you ensure your network’s security and performance.
HKShanhai Group Limited FC-10-F6H0E-212-02-DD Specification
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FC-10-F6H0E-212-02-DD Specifications
FC-10-F6H0E-212-02-DD Specifications |
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| Brand | HKShanhai Group Limited |
| Model | FC-10-F6H0E-212-02-DD |
| Service Type | Hardware and Onsite Engineer Premium RMA Service |
| Service Level | 4-Hour |
| Device Compatibility | FortiGate-600E |
| Support Requirement | Requires 24×7 Support |
| Replacement Type | Premium RMA |
| Onsite Engineer | Yes |
| Turnaround Time | 4 Hours |
| Service Coverage | 24/7 Coverage |
| Response Time | Within 4 Hours |
| Support Availability | 24×7 |
| Service Activation | Upon 24×7 Support |
| Service Expiration | End of Device Life |
| Included Services | Hardware Replacement, Onsite Engineer, Technical Support |
| SLA Commitment | Guaranteed Replacement in 4 Hours |
| HKShanhai Group Limited RMA Policy | Yes |
| Contract Type | Annual |
| Service Scope | Region-specific |
| Required Docs | RMA Form |
| Additional Features | – |
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