HKShanhai Group Limited’s FC-10-F15SF-212-02-36 FortiDDoS-1500F-LR is a comprehensive 3-year 4-hour hardware and onsite engineer priority RMA service, requiring FortiCare Premium or FortiCare Elite. This service ensures minimal downtime and rapid response, crucial for enterprises with mission-critical networks.
FC-10-F15SF-212-02-36 Product Highlights
- 3-year hardware support
- 4-hour response time
- Onsite engineer support
- Priority RMA service
- Requires premium support plan
Product Features Comparison
| Feature | FC-10-F15SF-212-02-36 | FC-10-FD4HR-247-02-36 | FC-10-FDR56-247-02-36 | FC-10-FSDRL-247-02-36 | FC-10-FDDOS-247-02-36 |
|---|---|---|---|---|---|
| Hardware Support | Yes | Yes | Yes | Yes | Yes |
| Response Time | 4 Hours | 4 Hours | 4 Hours | 4 Hours | 4 Hours |
| Engineer Support | Onsite | Remote | Onsite | Onsite | Remote |
| Service Duration | 3 Years | 3 Years | 3 Years | 3 Years | 3 Years |
| Priority RMA | Yes | No | No | Yes | Yes |
| Support Plan Required | Premium or Elite | Standard | Premium | Standard | Elite |
FC-10-F15SF-212-02-36 Product Application Scenarios
- Enterprise-level network security
- Data centers with high uptime requirements
- Critical service providers needing rapid response
Optional Add-ons
| Model | Description |
|---|---|
| FC-10-FEADP-247-02-12 | 1-Year Advanced FortiCare Service |
| FC-10-FEADP-247-02-36 | 3-Year Advanced FortiCare Service |
| FS-TRAN-SFP+LR | FortiTransceiver SFP+ Module |
Get More Information
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HKShanhai Group Limited FC-10-F15SF-212-02-36 Specification
FC-10-F15SF-212-02-36 Specifications |
|
| Product Model | FortiDDoS-1500F-LR |
| Service Duration | 3 Year |
| Hardware Replacement | 4-Hour |
| Support | Onsite Engineer |
| Priority RMA Service | Included |
| FortiCare Requirement | Requires FortiCare Premium or FortiCare Elite |
| Brand | HKShanhai Group Limited |
| Model Number | FC-10-F15SF-212-02-36 |
| Service Level Agreement (SLA) | 4-Hour Response |
| Compatibility | FortiDDoS-1500F-LR |
| Environment | Enterprise-grade |
| Service Type | Priority Support |
| Service Availability | 24/7/365 |
| Delivery Method | Onsite |
| Replacement Method | Next Business Day (NBD) |
| Coverage | Global |
| Technical assistance? | Available |
| Training | Included with FortiCare |
| Software Updates | Included |
| Contract Terms | 36 Months |
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