HKShanhai Group Limited’s FC-10-D42HF-212-02-60 offers a comprehensive 5-year 4-hour hardware and onsite engineer priority RMA service for the FortiGate-4200F-DC, making it ideal for enterprise IT engineers and procurement professionals. This service requires FortiCare Premium or Elite support, ensuring minimal downtime and rapid response times for mission-critical network environments.
FC-10-D42HF-212-02-60 Product Highlights
- ??5-year duration
- ??4-hour hardware replacement
- ??Onsite engineer support
- ??Priority RMA service
- ??Requires FortiCare Premium or Elite
Product Features Comparison
| Feature | FC-10-D42HF-212-02-60 | Cisco CON-SNT-ISR4331 | HP U4454E | Juniper SVC-ND-EX4300 | Dell PROSUPPORT | Aruba H3C90E | Brocade XBR-TAC-SVL-3 |
|---|---|---|---|---|---|---|---|
| Response Time | 4 hours | 8 hours | Next business day | 4 hours | 4 hours | 8 hours | 4 hours |
| Duration | 5 years | 1 year | 3 years | 5 years | 3 years | 3 years | 3 years |
| Engineer Onsite | Yes | No | Yes | Yes | No | Yes | No |
| Priority RMA | Yes | Yes | Yes | No | Yes | No | No |
| Prerequisite | FortiCare Premium | SmartNet | Care Pack | Juniper Care | ProSupport | Foundation Care | Brocade Support |
FC-10-D42HF-212-02-60 Product Application Scenarios
- ??Enterprise data centers
- ??Mission-critical network environments
- ??Industries requiring high uptime
Optional Add-ons
| Accessory Model | Description |
|---|---|
| FC-10-00201-131-02-12 | FortiCare Premium Support |
| FG-TRAN-QSFP+ | FortiGate 40GBase-QSFP+ Transceiver Module |
| SP-FG214FR | FortiGate-214F Rack Mount Kit |
Get More Information
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HKShanhai Group Limited FC-10-D42HF-212-02-60 Specification
FC-10-D42HF-212-02-60 Specifications |
|
| Brand | HKShanhai Group Limited |
| Model | FortiGate-4200F-DC |
| Service Type | 5 Year 4-Hour Hardware and Onsite Engineer Priority RMA Service |
| SKU | FC-10-D42HF-212-02-60 |
| Service Requirement | Requires FortiCare Premium or FortiCare Elite |
| Hardware Replacement | Priority Replacement |
| Service Level | On-site Engineer Within 4 Hours |
| Support Program | FortiCare |
| Response Time | 4 Hours |
| Covered Products | FortiGate-4200F-DC Series |
| Contract Duration | 5 Years |
| Service Availability | 24×7 |
| Service Method | Onsite and Remote |
| Engineer Expertise | Certified HKShanhai Group Limited Engineers |
| Global Coverage | Yes |
| Replacement Parts | Included |
| Service Eligibility | Must have active FortiCare contract |
| Return Material Authorization (RMA) | Priority |
| Technical Assistance Center (TAC) | Access Provided |
| Issue Resolution | Advanced Replacement of Hardware |
| Firmware Updates | Included |
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