HKShanhai Group Limited’s FC-10-AC8HF-212-02-60 is a premium hardware support and onsite engineer service specifically designed to enhance the FortiAuthenticator-800F performance. This five-year service promises a four-hour response time, ensuring minimal downtime and secure operations, crucial for IT departments and network administrators.
FC-10-AC8HF-212-02-60 Product Highlights
- ??5-Year Service Plan
- ??4-Hour Response Time
- ??Onsite Engineer Support
- ??Priority RMA Service
- ??Requires Premium/Elite FortiCare
Product Features Comparison
| Model | FC-10-AC8HF-212-02-60 | FC-10-AC5HF-212-02-48 | FC-10-AC4HF-212-02-36 | FC-10-AC6HF-212-02-24 | FC-10-AC3HF-212-02-12 | FortiCare 24×7 | FortiCare Premium |
|---|---|---|---|---|---|---|---|
| Duration | 5 Years | 4 Years | 3 Years | 2 Years | 1 Year | Varies | Varies |
| Response Time | 4 Hours | 4 Hours | 4 Hours | 4 Hours | 4 Hours | 24 Hours | 24 Hours |
| Onsite Engineer | Yes | Yes | Yes | Yes | Yes | No | Varies |
| Priority RMA | Yes | Yes | Yes | Yes | Yes | No | Yes |
| FortiCare Requirement | Premium/Elite | Premium/Elite | Premium/Elite | Premium/Elite | Premium/Elite | No | Yes |
FC-10-AC8HF-212-02-60 Product Application Scenarios
- ??Enterprise Network Security
- ??Data Center Management
- ??Branch Office Support
Optional Add-ons
| Model | Description |
|---|---|
| FC-10-AC8HF-212-02-48 | FortiAuthenticator-800F 4 Year Support |
| FG-800F | FortiGate 800F Firewall |
| FMG-VM | FortiManager Virtual Machine |
Get More Information
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HKShanhai Group Limited FC-10-AC8HF-212-02-60 Specification
FC-10-AC8HF-212-02-60 Specifications |
|
| Product Model | FortiAuthenticator-800F |
| Service Duration | 5 Years |
| Response Time | 4 Hours |
| Service Type | Hardware and Onsite Engineer Priority RMA Service |
| Support Requirement | Requires FortiCare Premium or FortiCare Elite |
| Compatible Product | FortiAuthenticator-800F |
| Replacement Service | Priority RMA |
| Support Availability | 24×7 |
| Engineer Availability | Onsite |
| Service Activation | Immediate upon purchase |
| Hardware Support | Yes, included |
| Contract Type | Service Contract |
| Customer Support | Priority |
| Service Level Agreement (SLA) | Guaranteed |
| FortiAuthenticator Compatibility | 800F model |
| Renewable | Yes, after 5 years |
| Geographical Coverage | Global |
| Technical Support | Yes, included |
| Online Resources | Knowledgebase, Documentation |
| Service Inclusions | Hardware Replacement, Engineer Onsite |
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