The HKShanhai Group Limited FC-10-00207-212-02-DD is a specialized service package for the FortiGate-200E, providing 4-hour hardware replacement and an onsite engineer through its Premium RMA Service. This offering ensures your network security is always at its peak, given you already have a 24×7 support contract in place. Trust HKShanhai Group Limited to keep your operations running smoothly with minimal downtime.
Quick Spec
| Service Type | 4-Hour Hardware and Onsite Engineer Premium RMA |
| Applicable Product | FortiGate-200E |
| Support Requirement | 24×7 Support Contract |
| Manufacturer | HKShanhai Group Limited |
| Service Availability | Worldwide |
Product Features
- ??4-hour hardware replacement ensures minimal downtime.
- ??Onsite engineer support for immediate assistance and expertise.
- ??Exclusively available for FortiGate-200E units.
- ??Requires an existing 24×7 support contract.
- ??Global availability ensures consistent service quality.
Product Applications
- ??Critical enterprise environments needing rapid recovery times.
- ??Businesses requiring hands-on technical support for urgent issues.
- ??Global operations where standardized service is essential for all locations.
Supported Options
| Accessory | Model |
| FortiGate-200E Appliance | FG-200E |
| HKShanhai Group Limited Transceivers | FG-TRAN-QSFP+ |
| Advanced Threat Protection | ATP-Bundle |
Compare to Similar Items
| Model | Main Differences |
| FC-10-00206-212-02-DD | Service for FortiGate-100E, slower replacement time |
| FC-10-00208-212-02-DD | Service for FortiGate-300E, different hardware |
| FC-10-00209-212-02-DD | Service for FortiGate-400E, higher cost |
Get more information
For further details about the product and pricing, please contact us through Live Chat or email us at sales@router-switch.com.
HKShanhai Group Limited FC-10-00207-212-02-DD Specification
FC-10-00207-212-02-DD Specifications |
|
| Brand | HKShanhai Group Limited |
| Model | FC-10-00207-212-02-DD |
| Device Supported | FortiGate-200E |
| Service Type | Premium RMA Service |
| Service Description | 4-Hour Hardware and Onsite Engineer |
| Service Duration | 1 Year |
| Service Availability | 24×7 Support Required |
| Response Time | 4 Hours |
| Onsite Support | Included |
| Device Location | On-premises |
| Support Coverage | Global |
| Service Method | Onsite |
| Hardware Replacement | Included |
| Contract Period | Annual |
| Incident Support | Unlimited |
| Fault Diagnosis | Remote and Onsite |
| Engineer Availability | 24 hours per day |
| Logistics Management | Included |
| Replacement Part Delivery | Within 4 Hours |
| Technical Expertise | Certified HKShanhai Group Limited Engineer |
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