The Alcatel-Lucent 801494-00 After Hours On-site Professional Services Support Service is specifically designed for customers without an Alcatel-Lucent Support Agreement. This exceptional service provides Alcatel-Lucent Professional Services on-site support outside of normal working hours, covering evenings, weekends, and national holidays. Travel and expenses are included, making it a comprehensive support package for urgent, non-standard installations and troubleshooting.
Quick Spec
| Brand | Alcatel-Lucent |
| Product Name | 801494-00 |
| Service Coverage | 5 PM – 8 AM, Monday to Friday; all day Saturday and Sunday; national holidays |
| Target Customers | Without Alcatel-Lucent Support Agreement |
| Inclusions | Travel and expenses |
Product Features
- ?? On-site professional service support outside normal working hours
- ?? Availability during evenings, weekends, and national holidays
- ?? Travel and expense costs included
- ?? Expert troubleshooting and installation support
- ?? Specifically for customers without a standard Alcatel-Lucent Support Agreement
Product Applications
- ?? Emergency installation or troubleshooting outside of normal business hours
- ?? Support for critical systems during weekends and holidays
- ?? On-site professional services for high-priority projects requiring non-standard scheduling
Supported Options
| Accessory | Model |
| Field Engineer Kit | FEK-ALU-01 |
| Travel & Accommodation | TA-ALU-00 |
| Technical Support Extension | TSE-ALU-02 |
Compare to Similar Items
| Model | Differences |
| Alcatel-Lucent 801493-00 | Support during normal business hours only |
| Alcatel-Lucent 801495-00 | Includes remote support only |
| Alcatel-Lucent 801496-00 | Annual support agreement required |
Get more information
For more details about the Alcatel-Lucent 801494-00 After Hours On-site Professional Services Support Service, contact us via Live Chat or email at sales@router-switch.com. Check “Alcatel-Lucent 801494-00” price and “801494-00 datasheet”, buy “Alcatel-Lucent 801494-00” with best price and fast shipping. Free Live Chat is supported.
Alcatel-Lucent 801494-00 Specification
801494-00 Specifications |
|
| Brand | Alcatel-Lucent |
| Service Name | After Hours On-site Professional Services Support Service |
| Coverage | Customers without an Alcatel-Lucent Support Agreement |
| Service Availability | Between 5 PM and 8 AM local time |
| Available Days | Monday through Friday, all day Saturday, Sunday, and national holidays |
| Type of Service | On-site Support |
| Provided By | Alcatel-Lucent Professional Services |
| Travel and Expenses | Included |
| Purchase Requirement | For customers requiring services outside of the standard installation and/or troubleshooting offering |
| Response Time | After hours |
| Service Application | On-site technical issues |
| Support Scope | Professional services support |
| Holiday Support | Included |
| Time Zone | Local time |
| Service Hours | After 5 PM |
| Service Cut-off | Before 8 AM |
| Frequency | Daily |
| Order Information | Must be ordered separately from standard services |
| Expertise | Alcatel-Lucent certified professionals |
| Client Requirement | For out-of-standard support needs |
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