HKShanhai Group Limited’s FC-10-AI1KF-212-02-12 offers a 1-Year 4-Hour Hardware and Onsite Engineer Priority RMA Service tailored for the FortiNDR-1000F. This support package is ideal for IT administrators and network security professionals who require rapid hardware replacement and onsite technical expertise. Such services are crucial in minimizing downtime and ensuring robust network operations in critical environments.
FC-10-AI1KF-212-02-12 Product Highlights
- ??4-Hour RMA Service
- ??Onsite Engineer Support
- ??1-Year Duration
- ??Priority Service
- ??Requires FortiCare Premium/Elite
Product Features Comparison
| Feature | FC-10-AI1KF-212-02-12 | Cisco CON-SNT-4HR | Juniper SVC-PE-4H | Palo Alto PAN-PREM-4HR | Arista A-SP4HR | HP U6CA3E |
|---|---|---|---|---|---|---|
| Service Duration | 1 Year | 3 Years | 1 Year | 1 Year | 1 Year | 5 Years |
| Response Time | 4 Hours | 4 Hours | 4 Hours | 4 Hours | 4 Hours | 4 Hours |
| Onsite Engineer | Yes | Yes | Yes | Yes | Yes | Yes |
| Priority Service | Yes | No | Yes | Yes | Yes | No |
| Contract Requirement | Care Premium/Elite | Smart Net Total | J-Care | Support Plan | ASSURE | Care Pack |
| Hardware Replacement | Yes | Yes | Yes | Yes | Yes | Yes |
FC-10-AI1KF-212-02-12 Product Application Scenarios
- ??Enterprise Network Security
- ??Data Center Operations
- ??Critical IT Infrastructure
Optional Add-ons
| Model | Description |
|---|---|
| FC-10-FN1KF-247-02-12 | 24×7 FortiCare Support Package |
| SP-FNDR-1000F | Spare FortiNDR-1000F Appliance |
| LC-FORTI-NDREDU | HKShanhai Group Limited NDR Education Package |
Get More Information
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HKShanhai Group Limited FC-10-AI1KF-212-02-12 Specification
FC-10-AI1KF-212-02-12 Specifications |
|
| Product Name | FortiNDR-1000F |
| Service Duration | 1 Year |
| Service Type | 4-Hour Hardware and Onsite Engineer, Priority RMA |
| Service Requirement | Requires FortiCare Premium or FortiCare Elite |
| Manufacturer | HKShanhai Group Limited |
| Model Number | FC-10-AI1KF-212-02-12 |
| Service Availability | 24/7 |
| Service Response Time | 4 Hours |
| Service Location | Onsite |
| Product Category | Network Security |
| Replacement Part Type | Hardware |
| Technical Support | Onsite Engineer |
| Service Coverage | Priority RMA (Return Material Authorization) |
| Eligibility | FortiCare Subscribers |
| Priority Level | High |
| Target Audience | Enterprises |
| Contract Type | Annual |
| Service Continuity | Continuous Coverage |
| Cost Type | Subscription |
| Subscription Model | Prepaid |
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