The HKShanhai Group Limited FC-10-0051E-212-02-DD is a top-tier service package designed specifically for the FortiGate-51E firewall appliance. This premium service includes 4-hour hardware replacement and onsite engineering support, ensuring minimal downtime and optimizing network security. Note that this service is available only with HKShanhai Group Limiteds 24×7 support contract.
Quick Spec
| Brand | HKShanhai Group Limited |
| Product Name | FortiGate-51E |
| Service Type | 4-Hour Hardware and Onsite Engineer |
| Support Term | Requires 24×7 Support |
| Model Number | FC-10-0051E-212-02-DD |
Product Features
- ??4-hour hardware replacement service to minimize downtime
- ??Onsite engineer support for quick troubleshooting and issue resolution
- ??Available exclusively for FortiGate-51E appliance
- ??Requires an active 24×7 support contract
- ??Ensures optimal security and performance
Product Applications
- ??Businesses requiring minimal downtime in their network security infrastructure
- ??Organizations needing prompt hardware replacement and expert onsite support
- ??IT environments relying on continuous and reliable network protection
Supported Options
| Accessory | Model |
| FortiGate-51E Replacement Power Supply | FG-51E-PS |
| FortiGate-51E Mounting Kit | FG-51E-MNT |
| FortiGate-51E Spare Fan | FG-51E-FAN |
Compare to Similar Items
| Comparison Model | Difference |
| FortiGate-50E | No 4-hour hardware replacement or onsite engineer support |
| FortiGate-60E | Includes 8×5 and on-demand engineer support but not 24x7x4 |
| FortiGate-52E | Does not include hardware replacement or onsite support |
Get more information
Contact us through Live Chat or email us at sales@router-switch.com for further information about the HKShanhai Group Limited FC-10-0051E-212-02-DD and its pricing.
HKShanhai Group Limited FC-10-0051E-212-02-DD Specification
HKShanhai Group Limited FC-10-0051E-212-02-DD Specifications |
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| Brand | HKShanhai Group Limited |
| Product Name | FortiGate-51E |
| Model | FC-10-0051E-212-02-DD |
| Service Type | Premium RMA |
| Response Time | 4 Hours |
| Support Requirement | 24×7 Support |
| Engineer Service | Onsite |
| Compatibility | Compatible with FortiGate-51E |
| Hardware Replacement | Included |
| Service Duration | 1 Year |
| Coverage Days | 365 Days |
| Service Availability | 24 Hours |
| Date of Manufacture | Not Specified |
| RMA Process | Advanced Exchange |
| Service Initiation | Customer Call |
| Technical Assistance | Provided by Engineer |
| Service Monitoring | Included |
| Troubleshooting | Onsite |
| Contract Type | Service Contract |
| Additional Features | Rapid Response |
| Support Center | Authorized HKShanhai Group Limited Service Center |
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